Microsoft now sells replacement parts for Surface devices like displays, batteries, and SSD drives.
On Wednesday, the company announced the ability to buy parts for the Surface lineup, which includes tablets and 2-in-1 laptops, as part of a larger initiative to make DIY repair more accessible.
“Our approach to repairability has been to expand the options for customers to have their devices repaired in a safe, sustainable manner,” said Microsoft VP Tim McGuiggan in the blog post(opens in a new tab). This new offering is for “technically inclined consumers for out-of-warranty, self repair,” he continued.
Everything Microsoft announced at the 2022 Surface event
This is a win for the right-to-repair movement. In 2021, Microsoft shareholders pressured the company(opens in a new tab) to make its devices more repairable for consumers, due to the environmental impact. In general, consumers are more likely to buy new devices if they can’t easily repair their existing device, creating massive amounts of electronic waste.
Information for troubleshooting, available parts for Surface devices, and service guides are available on the site(opens in a new tab). Necessary tools for making repairs are sold through iFixit. The service is available directly through Microsoft in the U.S., Canada, and France, with authorized commercial sellers in all markets.
Replacement parts are available for versions of Surface Pro, Surface Laptop, and Surface Laptop Studio. You can find the full list of what parts are sold for each device in the announcement(opens in a new tab).
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